HOSTED VOIP

ITtelligent Consulting Services in conjuction with a leading telephony company have designed a solution that gives you a fully managed VOIP solution for your business.

Advantages

• No upfront capital expenditure on PABX
• No maintenance contract required
• Dealing with one supplier for both voice and data services
• Leverage existing Ethernet and broadband infrastructure
• Future proof technology easily upgradeable
• Low entry cost per person
• Feature rich facilities
• Free calls between different branches or company sites on the ITtelligent Consulting Services network
• Untimed national call charges including competitive mobile and International rates
• Unified Messaging services including fax to email and voicemail to email
• External access to local extensions via Internet based Softphone or IP Phones
• No Flag Fall or connection charges


Features

• Basic IVR/Auto Attended System and Call Queuing
• Basic Voicemail directed to phone and/or email (or as selected)
• Call splaying for Direct Indial Numbers (calls ringing to multiple locations e.g. desk phone, mobile or home)
• Caller ID (CLI) and caller ID restriction
• Advanced call forward, call diversion and “follow-me” functions (web interface)
• Call transfer (Blind and Announce)
• Do not disturb
• Call Waiting
• Extension Hunt/Ring Groups (Simultaneous up to 4 Extensions and Round Robin)
• Call back, redial and missed calls available
• Call Parking
• Conference facilities (Phone Based)
• Web Based Console for Status of other Extensions within Hosted PBX
• Directory Numbers for each Branch/Site
• Custom On-Hold Music


Hosted PBX architecture

The architecture of the Hosted PBX and Internet solution is designed to give customers a dedicated link to their business, which delivers both the voice and data requirements. All the smart technology is operated offsite.

ITtelligent Consulting Services can provide all the necessary harder which is required onsite (ie phones, QOS Switch etc).

You will be surprised how easy, quick, reliable it is to operate and manage this leading VOIP solution.