System Inventory and Audit

To get to the root of problems and provide solutions quickly and efficiently, IT managers and service providers need a complete hardware inventory and software inventory of the servers, workstations, mobile computers and software on their networks.

This task gets increasing difficult as the network expands beyond the walls of the organisation to multiple locations including employee homes.

SmartCare Managed Services delivers a complete and comprehensive hardware inventory and software inventory right to your fingertips. Automatic recurring computer audits keep inventory up-to-date and accurate at all times. Using only a Web browser, IT managers and service providers can quickly access the computer inventory information needed to manage the network efficiently.

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• Complete PC Inventory and Configuration
• Workstations, Notebooks, Servers
• Location independent
• LAN, WAN, Mobile and Remote Users behind NAT and Firewalls
• All hardware
• CPUs, PCI cards, memory and drives with user notes
• All installed software:
• Licenses, version numbers, path and description
• System information from DMI and SMBIOS including:
• PC make, model, serial number, mother board type
• Over 40 other detailed configuration items
• OS information, version number and service pack
• Inventory of internal and external network links
• Current network settings including:
• Local, WAN and gateway IP addresses
• DNS, WINS, DHCP, and MAC address
• CPU, RAM and Disk Volume details
• Printers, local and network
• User defined fields to capture additional system information
• Rapid and Easy Deployment
• Deploy in minutes without physically visiting a computer
• No impact on users
• No downtime
• Automatic Baseline and Scheduled Computer Audits
• Up-to-date and accurate inventories
• Applications and drivers are all at the most up-to-date version
• Close security holes
• Reduce interoperability issues
• Transparent to the user
• Centralized Inventory Repository
• Complete hardware and software profile is stored on the server
• Inventory data is always available
• Complete computer summary on one screen
• Pinpoint failures by manufacturer and model
• Software License Compliance
• Reduce multiple on-site visits caused by not having the right components
• Comprehensive Inventory and Audit Reports
• User defined
• Scheduled
• E-mail notification
• Export to HTML, Excel or Word