Patch Management

IT Administrators and service providers know that when their network is at risk, the organisation is at risk. It is a daunting task to keep up with and apply security updates within the IT infrastructure. Especially if the networks span multiple locations, include multiple domains, traverse multiple firewalls, and include remote and home users.

Patch management is also not just scanning and applying patches. Often times patches need to be deployed in a test environment, undergo an approval process or require multiple steps to deploy. For example, a SQL server patch. System Care provides the tools and infrastructure to enforce policies and to easily address the complexities of security patch deployment.

From simple fully automated patch deployment to script based automation for a customised deployment, SmartCare Managed Services delivers a secure and comprehensive enterprise class automated patch management solution to help keep security holes closed with a mouse click. SmartCare Managed Services Patch Management provides IT Administrators and service providers with the tools they need to be successful and keep the organisation running.

• Automatic and Recurring Patch Scans
• Scheduled or ad-hoc
• By computer, group or user defined collections of computers
• Scans networks for installed and missing security patches regardless of the size of the environment
• Automates the tedious process of researching
• Detects vulnerability
• Identifies which patches are installed and date installed
• Determines which patches are needed
• Monitors and maintains patch compliance throughout your entire enterprise
• SmartCare Managed Services Agent Technology
• Does not require multiple patch servers
• Ensures that all systems are protected, even remote users on laptops and workstations
• Implement across entire network, not just servers
• Always know what patches and security holes reside on each user's system
• Patch Approval
• Approve or deny selected patches
• Select by user defined computer collections
• Automated Patch Deployment
• Scheduled by time, computer, group or user defined collections of computers
• Simultaneously deploy all required patches
• Across operating systems
• Support for Windows 2003, 2000, NT, XP, 98 and 95
• Single rollout strategy and policy enforcement
• Maximize uptime
• Interactive Patch Management
• Select to deploy by Patch or Computer
• Select individual computers, groups or user defined collections of computers
• Ad-hoc simultaneous deployment of selected patches
• Across operating systems
• Across locations
• Easy and Fast Deployment
• Up and running in minutes
• No software to install
• The SmartCare Managed Services server automatically installs needed software components transparently
• Easy Administration of users and policies
• Flexible Configuration
• Patch file location
• Patch file parameters
• Reboot actions and notifications
• By computer, group or user defined collections of computers
• Saves bandwidth
• Security and policy control
• Comprehensive Reports
• Graphical with Drill-Down
• User defined
• Scheduled
• E-mail notification
• Export to HTML, Excel or Word