IT Administrators and service providers need quick and easy access to the details of their networks. The ability to accumulate, track and analyse data over time is invaluable for tactical and strplanning.
SmartCare Managed Services provides comprehensive integrated reporting for all data collected and stored in the system. From hardware and software inventory to bandwidth usage and server uptime, SmartCare Managed Services provides IT Administrators and service providers the information they need to effectively manage the network infrastructure.
Complete Integrated Management Reports
Detailed list, table and graphic style reports
Complete and customisable reports
Hardware and Software Inventory
Complete Computer Changes
Disk Utilization
License Usage and Compliance
Network Usage and Statistics
Server and Workstation Uptime History
Help Desk Trouble Tickets
Computer Logs and Status
Security Patch and Update Status
Schedule Reports for Automatic Distribution
Get the information you need when you need it
Access to the system is not required to view reports
Flexible scheduling parameters for all reports
Distribute automatically to selected e-mail recipients
Easily view and change schedule at anytime
Flexible Report Customisation
Report for all, groups or specific computers
Detailed filtering and content selection
Add your own logo
Immediate viewing with hyperlinks for quick data access
Save reports with selected parameters for reuse
Saved reports can be designated as private or shared
Export report data to HTML, Microsoft Word or Excel
