ROLES AVAILABLE

OPEN POSITIONS

Opportunity

Due to exceptional growth within the organisation, this role has become available. This role is client facing, and therefore you must have a full Australian driver’s license and car in order to be considered.

Requirement

The role is ensuring the smooth operation of our clients systems; you will be the face of the organisation; spending time on site as required.
You will be handling the technical resolution of critical server/desktop problems and maintaining good relationships with the customer in difficult situations!

In order to qualify for this challenging role you need to have the following:

Customer Service Skills

• Excellent communication skills
• A very strong customer focus
• Understanding a job is not completed until the customer is happy
• Strong time management skills
• Ability to multitask in a dynamic environment

• Follow thru and commitment to excellence
• Ability to be available for off hours support as needed

IT Related Skills

• Highly developed knowledge of Windows 2003 and preferably Windows Small Business Server 2003
• Windows desktop operating systems / back office suites including Microsoft Exchange
• Knowledge of Server hardware troubleshooting and repair

• Thorough working knowledge of Microsoft print services using network printers and standard TCP/IP port printing.
• In-depth knowledge of Active Directory integrated zones and Group Policies, DNS, DHCP, and WINS.

• Administering and maintaining local area network, remote access via dial-up network and VPN technologies
• Knowledge of 3rd party applications i.e. McAfee, Sophos, Citrix, MYOB, MS Office etc
• Experience with TCP/IP and networking principles
• Creating and maintaining documents describing network and system configuration, and other configuration as needed.
• Minimum 3 years industry experience in IT systems support role
• MCSE qualification will be highly regarded
  

This role requires an exceptionally warm and friendly person with an energetic "can do" attitude.

Benefits

This position will give you the opportunity to rise within the organisation at a rapid rate

How to apply

Applications and enquires will be treated with the utmost confidentiality. Forward your application answering the above criteria to Robert.adelman@ittelligent.com.au