IT support, IT solutions, computer support, IT consulting, IT services, help desk, computer technician, Melbourne

PRE-PAID SUPPORT HOURS

Pre-purchase of block hours is ideally suited for businesses who want the security of having an IT professional on call for IT support issues when problems occur at a discounted rate.

You can purchase as many block hours as you wish. Their is no minimum and no maximum to what you are allowed.

BENEFITS

Discounted support rates
Emergency callout: 24 hours X 7 days.
Cost savings by providing a cheaper alternative than ad-hoc repairs
Response time within 6 hours
Qualified and experience technicians
Remote support as available

* 6 hours response time during business hours, out of hours it is expected response time will be within 12 hours.