SmartCare™ Proactive/Reactive Support
What is SmartCare?
Imagine if your entire IT environment was monitored 24 hours, 7 days a week 365 days a year with problems proactively detected and fixed before they caused any downtime for your business?
At ITtelligent Consulting Services SmartCare support provides the above solution for small to medium businesses. If you are spending significant time fixing your IT systems then now is the time to consider moving your IT support over to SmartCare™.
ITtelligent Consulting Services™ has designed SmartCare™ to be an affordable solution as well as responsive to all of your IT needs. We don't believe in offering differing levels of service ie Silver, Gold etc, simply when you engage ITtelligent you get unmatched IT Support and service. Why don't you join our many happy clients today?
Why Move To SmartCare?
SmartCare focuses on the pro-active maintenance rather than the traditional break-fix model of fixing problem as/when problems occur. By proactively monitoring and tuning your system you avoid down-time as well as achieving higher level of productivity for your business.
Think of SmartCare as having your own in-house IT experts at a fraction of the cost.
What is Included?
- Ongoing managed IT Support service
- 24/7 Phone, Email &/or Remote Support
- No Lock-In Contracts
- Fixed Monthly Cost
- 5 Minute Response Guarantee
- Proactive Network Support
- Ongoing management, consultative, and technical training. Supported by industry-certified consultants
- Real Time Performance Monitoring
- Backup Monitoring
- Patch Management
- Scheduled maintenance performed on a regular basis.
- Reliable & Honest advice
- Support calls always answered by a LIVE person
- Multi-vendor expertise and experience
For a Comprehensive list of what's included in SmartCare™. Click here.
Benefits of SmartCare™
No confusing packages we simply have one package that offers unprecedented monitoring of your IT systems 24 hours a day, 7 days a week, 365 days a year.
To Learn more about the benefits of SmartCare™ and what makes us the best IT Support Solution for you Click here.
