Desktop(s)
- Defragmentation of hard drives
- Hard drive capacity check
- Check hard drives for bad clusters and other errors
- Remove redundant temporary and deleted files
- Check for spyware
- Apply emergency security updates
- Duplex settings
- PST File Settings
- TCP/IP Settings
- Monitor reboot schedule
- Bios updates
|
Server(s)
- Defragmentation of hard drives
- Hard drive capacity check
- Check hard drives for bad clusters and other errors
- Remove redundant temporary and deleted files
- Create logon scripts
- Inspection of system, application and security event logs
- Configure SUS server per client’s requirements
- Software licensing
- Performance monitoring
- Configure remote monitoring
- Configure remote access
- Check DHCP reservations and leases, clean if necessary
- Check print server for redundant printers
- TCP/IP settings
- Apply emergency security updates
- Create and apply GPO’s where necessary ie internet explorer branding, application publishing, my documents redirections
- Configure security GPO’s ie password age, history etc
- Monitor reboot schedule
- Bios updates
|
Network
- Check cabling
- Check Hubs/switches for utilization and bad ports
- Check DNS server resolution
- Check WINS if applicable
- Audit of software on network
- Audit of hardware on network-:
- Computer name
- IP Address
- User Name
- Operating System
- Service Pack
- CPU Speed
- Memory Size
- C: Free Space
|
Internet & Email
- Check Public Folder permissions
- Clean up Distribution Lists
- Check badmail, outbox queues etc
- Check internet logs
- Configure firewall
|
Virus Protection
- Monitoring of Antivirus updates
- Emergency deployment of Antivirus updates
- Configure automated virus scans
|
Users
- Maintain user accounts
- Check permissions on home / data drives
- Create roaming profiles
|
Printer(s)
- Update firmware
- Create DHCP reservations
- Change hostnames
- Check spooler files
- Create security permissions
- Create priorities if necessary
- Create virtual printers if needed
|
Backup Systems
- Monitoring of backup logs
- Clean tape drive heads
|