TESTIMONIALS

Robert and the boys at ITtelligent have made my transition from home office to business premises smoother then I could have ever imagined. All my hardware was available and set up as promised and on time. The boys are always helpful and nothing is ever a problem. The prompt and efficient service provided means that I never need to worry or panic if anything goes wrong. Robert goes beyond the expected level of service and is a pleasure to deal with. I would highly recommend ITtelligent to anyone who requires 5 star IT support - Sandra Madafferi - Bookwork Solutions

All I can say is working in the IT support business would have to be one of the most demanding, ever changing & stressful industries to be in. Working with the guys from ITtelligent has been a pleasure and breath of fresh air over the past 12 months. Keep up the great work.Michael Sojka – Rose Partners

Now this is IT Support…….

I am a IT Project Manager in Sydney about to cut over to a new network providers router. I have no technical staff on the ground in Melbourne. It’s a simple cable change… you know, unplug one, plug it into the other. The only staff member I have in the office is the Melbourne Director. I request him to make the cutover. This done, I now ping the router.. nothing, no reply, no reply, no reply.. oh dear… this is not going well.

I now request him to reverse what he had done and put things back as they were. With this done, we now have the entire network down, LAN included, oh dear… this is not going well.

It is 3:00Pm on the 8th January, most normal people are on Christmas leave, and the office re-opens on Monday… who can help me..  oh dear… this is not going well.

I start calling all the people I know.. Nothing, nobody around… right , Google it is…  start trawling the web.. this is going to take hours..

I type IT Support, Consulting, Melbourne, LAN … looking though the results I see on page 1, “Managed IT solutions, IT services, consulting, support, Melbourne”, bingo…

I double click the link, ITtelligent.com.au,   I see the phone number on the front page (… now this is promising). I call, it answers in 3 rings, I speak to a chap describing my dilemma, he says ”no problems, give me your details & I will have someone contact you”.

Five minutes pass, my phone rings, Robert Adelman the Director of ITtelligent is on the line. It is now 4:00Pm, I start describing my dilemma, he says ”OK I can be there at 8:00Am tomorrow, we are only 10mins from your office” I said “Thank you God !!”.

Friday morning, 8:00Am my phone rings, Robert is on site and discussing what he sees and what needs to be done. At 8:30Am the Melbourne Director arrives and is told everything is fixed.

This was, without doubt the best service I have ever received, and an amazing attitude..

We will be using ITtelligent for all future IT Support required in Melbourne from now on… Shame their not in Sydney !!

Robert Blackadder
IT Project Manager
Command Recruitment
Sydney Australia

“Ittelligent has been taking care of my business IT needs in Perth long-distance from Melbourne.  I am impressed with their excellent prompt service.  They have been always on call, even on long weekends, and I’ve had all of my reported problems resolved within a few hours.  If you require a fast professional and dependable IT service for your business, look no further than Ittelligent!“ - Jun Cowan - Prestologic

When I was doing a ring around looking for a new IT company, I knew from the very first telephone conversation with Robert Adelman that this was an IT company streets ahead of the rest.  Even after interviewing a couple of other companies, the interview with Robert demonstrated that he operated a company that answered all of our expectations. 
That was 6 months ago and ITtelligent have proved to be outstanding in their service and advise.  Nothing is a problem and they are lightning quick in their response and problem solving times. 

Together with all this, Robert and his team including Raymond Mercieca, are very friendly and professional, making it a pleasure and such piece of mind liaising with an IT company that we can truly trust.

Annie Dowdell
PA to Ron Klein & Office Manger
The Klein Partnership

"We have been using ITtelligent for the past 6 months and we find them to be great value for money.
Rob has been a great help, his knowledge has been invaluable and offers prompt service every time and reduces down time where possible". Anna - Travel Agency

"ITtelligent has been great! - We were struggling to find a no nonsense easy to understand I.T professional that could be relied upon to help us. Rob initially came to our company to fix a couple of problems and we soon saw that Rob was someone we could rely on. Rob communicates in a non technical manner and is easy to understand and above all delivers on his promise, I would highly recommend Rob's services to your organisation. Garry - Machine and Servicing Supplier

"Robert demonstrated an ability to deliver projects efficiently and successfully." Kevin - Government Dept

“Rob Adelman is experience and reliability personified. In all the years that I have worked with Rob, his work ethic has been unquestionable and his tenacity to reach a conclusion to a technical challenge sets him as unique among his peers. To have Rob as part of the team will only serve to raise the bar of any organisation’s technology infrastructure…” Campbell - Investment Company