Established 2006

What Are The Advantages Of Managed IT Services?

If an IT Department had to fulfil every one of the businesses IT demands such as: internal networks, disaster recovery, business continuity, cloud storage, software updates and system integrations it would require plenty of resource and an expensive specialist team. ITtelligent provide Managed IT Services in Melbourne and Sydney to bridge the gap between the capacity of an internal IT Department, and the increasing demand for business transformation using specialist technologies.

As a Microsoft Gold partner and with a high client retention rate of over 98%, ITtelligent are renowned as one of the most experienced Managed IT Service providers and our excellent client reviews demonstrate this.

With No confusing packages, we simply have one package that offers unprecedented monitoring and support of your IT systems 24 hours a day, 7 days a week, 365 days a year.

Managed IT Services

Managed IT Support Services

  • Unlimited IT Support
  • Phones answered 24/7, 365 Days a Year
  • Quick response
  • 20+ Qualified Engineers
  • Fixed, single monthly fee = Cost Effective
  • Flexible Agreeements
  • 98% Customer Satisfaction
  • Unbiased Vendor Decisions
  • Proactive monitoring of your systems
  • Asset Management including reporting
  • Quarterly Business Reviews

24/7/365 IT SUPPORT

The best IT managers work in excess of 40 hours a week, we're better! With active monitoring 24 hours a day, 7 days a week and we work public holidays too.

Australian Based IT Support

AUSTRALIAN BASED HELP DESK

Communication is key and whether you need us for a password reset or we're onsite to rectify a critical incident, we are local, and we understand the importance of being there for you when you need us.

PREDICTABLE FIXED FEE PRICING

SmartCare protects your business with an affordable monthly fee, instead of spending money to fix problems by the hour, you can be assured that all your IT problems are rectified while controlling costs this helps you stay on budget by eliminating hidden IT costs. Absolutely no hidden pricing!

20+ Helpdesk Engineers

OVER 20 ENGINEERS

With a growing team of IT engineers located centrally in Melbourne and Sydney CBD, your call won't go unanswered and your problem won't go unfixed.

Contact Us To See How Much You Can Save

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"SmartCare was created to give our clients confidence that their IT systems will be fully maintained by an experienced IT Support team while controlling IT spend." — Robert Adelman, Director