ITtelligent is a leading Managed IT Services provider for organisations requiring consistent high quality, 24/7/365 pro-active support based in Melbourne and Sydney.
Managed IT Support Services
Unlimited IT Support
Phones answered 24/7, 365 Days a Year
Quick response
20+ Qualified Engineers
Fixed, single monthly fee = Predictable monthly fees
No lock in contracts
Peace of mind
98% Customer Satisfaction
Unbiased Vendor Decisions
Proactive monitoring of your system via our own customised monitoring solution
Asset Management including reporting
Quarterly Business Reviews
What you get with ITtelligent's SmartCare™
IT Support
On-Site, Remote & Phone Support
Unlimited
Out of hours work (no additional costs) including emergency work
Server Health: disk space, CPU usage, network usage, security alerts, etc...
Anti-Virus / Anti-Spyware Management
Monthly system health reports
System Advice
Multi-vendor expertise and experience
Discounted Hardware & Software Procurement
Disaster Recovery Planning
Project Management
Licensing Strategies
Remote Access Solutions
Quarterly Business Reviews
Other services
Support Calls Always Answered by Real Person
Adding / Deleting / Disabling User Accounts
Setup Of New Desktops / Laptops
Setup Of SmartPhones
Access to our Helpdesk System
Asset Monitoring and Reporting
Check out a full list of all our services:
What are the advantages of Managed IT Services?
If an IT Department had to fulfil every one of the businesses IT demands such as: internal networks, disaster recovery, business continuity, cloud storage, software updates and system integrations it would require plenty of resource and an expensive specialist team. ITtelligent provide Managed IT Services in Melbourne and Sydney to bridge the gap between the capacity of an internal IT Department, and the increasing demand for business transformation using specialist technologies.
As Microsoft Silver partners and with a high client retention rate of over 98%, ITtelligent are renowned as one of the most experienced Managed IT Service providers and our excellent client reviews demonstrate this.
With No confusing packages, we simply have one package that offers unprecedented monitoring and support of your IT systems 24 hours a day, 7 days a week, 365 days a year.
Managed 24/7 IT Support
A complete managed service to suit you and your business.
Why Melbourne and Sydney businesses choose ITtelligent? Our 24/7/365 remote support is provided by highly skilled engineers with a strong sense of customer services.