Established 2006
MSP Mentor

CHANNEL FUTURES MSP 501 #152 in 2021

ITTELLIGENT CONSULTING SERVICES HAVE JUMPED UP THE RANKS FROM WHERE WE ENTERED THE TOP 501 IN 2014 TO BE ONE OF THE HIGHEST RANKED IN AUSTRALIA AND 152 IN THE WORLD. ITTELLIGENT HAS EARNED THE RECOGNITION FOR BEING ONE OF THE WORLD'S LEADING MANAGED SERVICES PROVIDERS, BY MSPMENTOR IN 2020.


The MSPmentor 501 is a distinguished list and research report compiled by Channel Futures & identifies the world's top managed service providers (MSPs) based on a range of metrics, including annual managed services revenue growth, revenue per employee and customer devices managed.

Australian Achiever Awards

Australian Achiever Awards

NATIONAL WINNER: 2016; 2021
HIGHLY RECOMMENDED: 2010; 2013; 2014; 2015; 2017; 2018; 2019; 2020


The judging process for the 2021 Australian Achiever Awards for Australia's Computer Systems, Software   Internet Services category was completed in May 2021.

ITtelligent Consulting Services achieved a 98.2% overall score for Customer Service and Relations making us the winners for 2021, topping all other Australian Computer Systems, Software & Internet Services businesses.

The Australian Achiever Awards are an independent, unbiased awards system based on assessment ratings from a business' own customers ' an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on seven criteria, each scored separately, namely:

  • Time Related Service
  • Addressing Clients Needs
  • Care and Attention
  • Value & Attitude
  • Communication
  • Overall Perception

Here are some comments Australian Achiever received regarding ITtelligent's customer satisfaction:

CRN Fast 50

CRN Fast 50 Award - 2nd Consecutive Year

ITTELLIGENT CONSULTING SERVICES RANKED 46TH FASTEST IT COMPANY IN AUSTRALIA


Having been founded by Robert Adelman 13 years ago, ITtelligent has shown that great listening skills are just as important as great IT skills. The company is one of Australia's leading Managed Service Provider with an emphasis on cyber security and disaster recovery. As well as becoming a partner of the Australian Defence Forces StaySmartOnline campaign earlier this year, during Cyber Security Awareness Month.

As a company, we are full of gratitude and appreciation for your ongoing support. Thanks again for helping make this achievement possible for us.

3AW Small Business Award

3AW Small Business Success Awards

ITTELLIGENT CONSULTING SERVICES A LEADER IN SMALL BUSINESS IT SUPPORT FOR SMALL TO MEDIUM BUSINESSES WINS MOMENTUM/3AW SMALL BUSINESS AWARDS


Robert Adelman, owner and director of local IT business ITtelligent is proud to announce that he and his team have been awarded winners of the March 2013 Momentum/3AW Small Business Award.

The Momentum/3AW award is designed to aid further development and reward the hard work of small businesses. ITtelligent is an IT business in Richmond which focusses on proactive IT support 24/7 designed for organisations from as little as 5 computers up to 250 computers.

Robert says: 'At ITtelligent we go above and beyond to provide top quality IT services as well as meet our customers' needs and expectations. We are extremely thankful to all our much valued clients, with whom we have established successful and great working relationships with, which have made our success possible.'

ITtelligent proactively monitors its clients IT system infrastructure 24/7, and prevents...

... problems before they impact their bottom line utilising the company's own personally designed SmartCare system.

The Smartcare system provides the entire spectrum of Windows system management tasks, which is handled by industry experts, either on-site or remotely.

ITtelligent has grown enormously since its humble beginnings in 2006 where owner and director Robert Adelman launched ITtelligent from his own lounge room. These days ITtelligent is situated in the heart of Richmond in a freshly renovated office designed by a renowned interior designer and boasts an impressive list of clientele ranging from one of Australia's leading airlines to international accounting and law firms, local medical and health practices, retail, hospitality, baby care, timber and non for profit organisations.

Robert began ITteliigent after he recognised a need in the market for a customer service focussed IT company that outsourced IT without locking its clients into costly contracts and could provide a cost effective fixed fee model rather than the typical ad-hoc packages.

ITtelligent are thrilled to have the opportunity to be interviewed this Wednesday by Denis Walter and to be presented this award by the Minister for Small Business, Louise Asher live on 3AW. Robert and his team are determined to provide the best possible service in the IT industry and this is further demonstrated by his clients testimonials provided in the companys website http://www.ittelligent.com.au.

2021 Cloudtango Award

ITTELLIGENT CONSULTING SERVICES NAMED IN TOP 50 MANAGED SERVICE PROVIDERS


ITtelligent have been recognised in 2021 by Cloudtango, for being one of the most successful IT Managed Service Providers across Australia. Our award came for our pursuit of the highest technical excellence, our research & deployment of innovation to keep the organisations that we serve secure and online. As well as the technical aspects of the award, we have been recognised for the human approach in our solution & providing empathy and understanding as well as the education to resolve issues quickly & mitigate further downtime.

The data from our last 7 years of operation was assessed, reviewing our certifications, the relationship with our supplier network & the range of services that we provide to the growing number of clients that we support.

Having previously received a Cloudtango award in 2020, this year the focus was on Cybersecurity, continued high levels of human support, Infrastructure & our understanding of the correct deployment of Cloud Services.

WOMO Awards 2018

WOMO - 2018 Awards

ITTELLIGENT WERE HONOURED IN THE WORD OF MOUTH SERVICE AWARDS FOR 2018


The awards are designed to help consumers find great businesses that consistently provide outstanding service! ITtelligent were awarded on the basis of great service and a high rating given to them by surveyed clients. ITtelligent have remained a high performing MSP and have maintained their 5 star rating into 2020.

Here's a live feed of our Customer Satisfaction:

Our Achievements for August 2021

Average Customer Feedback Score
One Touch Resolution
Clients Servers Uptime
Tickets Open
4,650 Tickets Open
NPS Score
73
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