Established 2006
Legal IT Support
Legal

Situated in the heart of the Melbourne’s legal precinct, and only a phone call away, we have 22 engineers on standby to help your legal business with your IT needs and provide expertise. Our team are well versed in all common legal software solutions and are able to liaise with your software licensee to remove the pain from waiting. Leverage the experience we have at hand and qualifications to allow you to run your business and not worry about IT ever. ITtelligent is up to date with current compliance requirements to adhere to the latest legislation, we will ensure information is both adequately stored and protected. At ITtelligent, we understand the pressures of working in the legal industry and offer IT support to ensure your IT systems will consistently be working smoothly.

Industry specific services

IT support for companies in the legal industry brings a unique set of problems and needs. At ITtelligent, our company has been built around the philosophy of providing a tailored service to each customer. Legal work can often be time-sensitive, and we support this need by offering a super quick response time; normally less than 5 minutes to all IT support requests, so should an issue arise at the most crucial time, rest assured our team will be ready to handle it. Our team are knowledgeable of privacy acts to ensure any information you store on your IT system is properly, and legally, protected.

What our team can do for you

Our engineers are trained, certified & have the knowledge from a minimum of three years in the IT industry, the role of each member of our team not only to solve your IT problems but also to deliver you complete customer satisfaction. The ITtelligent ethos is that customer service and communication play as equally important parts to the IT solution, so whether it is a long-term goal you wish to discuss or a minor IT question, our competent team are eager to help.

IT support services we can provide

  • Legal specific software support, LEAP, Plexus Gateway, Lexis Nexis, IPzen, Jarvis, Xakiaand many others
  • Regular Penetration testing, to ensure all your sensitive information is secure and remains protected
  • Regular scheduled backups, protecting you from critical data loss, with a secure backup ready for you
  • SmartCare® IT support for effortless use of your IT system
  • Our proactive methodology will arrest problems prior to them affecting your practice
  • Working with our experienced team of industry experts with the knowledge and capability to offer you a personalised and thorough service.
  • IT support 365

    Working in the legal industry often steps outside the boundaries of 9-5. If you are still working, so should your IT system. Our team works 24/7, 365 days a year making IT support always available to you. With SmartCare®, we offer flexible contracts with fixed monthly prices, without hidden costs. We don't lock you in a contract and at the end of each month we can provide you with an IT system report, so you know exactly what we have been working on for you.

    Get in touch

    Contact us to discuss your individual business needs. Our friendly, expert team will organise a meeting to understand your pain points and work with you to get the specialist support you require.

    "We have often asked for their help on weekends and they are there for us 24/7 and address all our needs promptly.
    They are very good value for money"

    Make your IT a priority

    We'll take care of the rest for you

      Contact us today