Established 2006
System Backup
Office 365 Backups

Data loss is often a major concern for Office 365 customers because Microsoft's backup policies cannot guarantee a complete and speedy restore of lost data. Even when data is retrievable, the process is long and complicated, and retention policies vary for each application included in the cloud platform.

Microsoft Office 365 business data is at risk of incidents such as:

  • An employee deleting a file by mistake and then closing the application
  • A disgruntled employee purposely destroying information that is useful to the company
  • Someone gaining unauthorized access to company data and deleting files

Applications like OneDrive and SharePoint power much of the collaboration capabilities within Office 365. However, that collaboration can be put in jeopardy when user error, hacking, sync issues, or malicious insiders cause data loss. Both apps leverage a primary and secondary recycle bin with 93-day retention periods, but these can also be emptied at any time which means that data is unretrievable.

Exchange Online also has its own retention policies. By default, deleted emails go into the Deleted Items folder. Once they are purged from this (or if a customer hard- deletes Exchange items), they are sent to a secondary Recoverable Items folder, which has a 14-day default retention period (can be extended to 30 days). And while this may sound like the answer to all your backup and retention hopes and dreams, consider this:

  • Retention policies and capabilities vary from service to service within Office 365, and new services like Microsoft Teams often don't have similar safeguards available.
  • Policies are always evolving and tend to be very complicated. If you aren't constantly monitoring your organization's data and investing time to understand the complex landscape, it's easy for things like critical data to fall through the cracks.
  • Office 365 backup and retention policies can only protect you from data loss in very limited scenarios, and can't take the place of 3rd party backup solutions.

Back up Exchange Online, SharePoint Online, OneDrive for Business, and Teams to keep business data safe from all threats.

  • Provides automated daily backups of data
  • Protects data against user errors, malicious attacks, and system problems
  • Enables you to search for and instantly restore Office 365 data, and do so from a single management console
  • Covers Exchange Online, SharePoint Online, OneDrive for Business, and Teams
Online Backup Costs

From $6 per month per mailbox for unlimited storage ex GST

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