Established 2006

The Power of ITtelligent Managed Voice

Connect anywhere, anytime

Connect anywhere, anytime

Mobile friendly app lets you attend video meetings from your smartphone, laptop and tablet. Running a business has never been as easy!

Enterprise class VOIP Platform

Enterprise Class VOIP Platform

We offer enterprise class tailored VoIP solutions. Whether you're a start up, SME, or large business, we have a solution for you.

Instant Communications

Instant Communications

Instant guest access – no software download or user account needed. Perfect for keeping everyone outside of your company informed on what’s happening.

Organised Collaboration

Organised Collaboration

All your communication channels in a single interface. One app does it all!

Call Centre Capabilities

Call Centre Capabilities

Contact centres for a lot of organisations are the not just a facility for taking calls from customers, they are integral to the customer experience strategy. We offer support for omni-channel call centres of all sizes.

Screen Sharing

Video Conferencing

Save time and money by video conferencing from home or work, avoiding the need to travel for meetings.

Screen Sharing

ScreenSharing

Share your screen or see theirs, letting you work through problems without the associated travel costs. Share written documents instantly, ensuring they never get lost in emails.

Insant Messaging

Instant Messaging

Send messages to anyone using our VoIP platform without the associated texting fees of a regular mobile. Ideal for keeping in touch within an office, between retail branches and with clients.

How Does VOIP Work?

VOIP Diagram
Basic Plan
(Office User)

$30 per month


Core Telephony Features

Voicemail

Hunt groups

Hold music

Three-way calls

Directory number hunting

Selective call handling

N-way calls

Shared call appearance on multiple devices

Single number reach on mobile

Busy lamp field

PC or MAC softphone

Call park and pickup

Push to talk

Do not disturb

Instant messaging

Presence (live status active directory integration)

MyRoom collaboration (messaging, screensharing)

Video on demand

File sharing

Unified communications application for desktop/tablet/mobile

Standard Plan
(Executive User)
Recommended and most common

$35 per month


Core Telephony Features

Voicemail

Hunt groups

Hold music

Three-way calls

Directory number hunting

Selective call handling

N-way calls

Shared call appearance on multiple devices

Single number reach on mobile

Busy lamp field

PC or MAC softphone

Call park and pickup

Push to talk

Do not disturb

Instant messaging

Presence (live status active directory integration)

MyRoom collaboration (messaging, screensharing)

Video on demand

File sharing

Unified communications application for desktop/tablet/mobile

Premium Plan
(Collaboration User)
Ideal if instant messaging, presence, and video calling is required

$40 per month


Core Telephony Features

Voicemail

Hunt groups

Hold music

Three-way calls

Directory number hunting

Selective call handling

N-way calls

Shared call appearance on multiple devices

Single number reach on mobile

Busy lamp field

PC or MAC softphone

Call park and pickup

Push to talk

Do not disturb

Instant messaging

Presence (live status active directory integration)

MyRoom collaboration (messaging, screensharing)

Video on demand

File sharing

Unified communications application for desktop/tablet/mobile

If you hardly make any calls, we also have PAYG (Pay as you go plans), please contact us to discuss these plans.

How do I connect my business phone to my cell phone?

ITtelligent business phone systems work on any device. You can easily connect your mobile to your business phone system through the Communicator/Connect app.

Is VoIP cheaper than a landline?

Yes. VoIP is cheaper than a landline because it uses an existing internet connection. It doesn't require additional hardware or a separate system to work.

Hosted Voice and call centre solutions

All 3 plans listed below includes unlimited calling to NZ and Australia except premium numbers like 13/1300/0800/1800

Additional Information

ITtelligent Managed Voice is available at any location with a suitable internet connection.

As a rule of thumb, your connection should provide 100/100Kbps throughput speeds per active call, with less than 4ms jitter. To test your internet connection, you can do a simple PING test.

You should get results of:

  • Line Quality of Good or above
  • MOS of 4 or above
  • Ping of less than 100 ms
  • Packet Loss of 0%

Even with good results from a PING test, several factors may affect the quality of your calls. If you are a heavy data user(with 6 or more extensions), then a stable and high speed internet connection may be required to support your bandwidth requirements.

ITtelligent-provided phones typically use the G729 Codec, which uses the following average amounts of bandwidth for audio calls:

1 minute call = 234 Kilobytes
1 hour call = 13.71 Megabytes

There is no minimum contract term for this service.

The minimum cost for this service will vary depending on your selected plan.

All prices exclude GST.

Standard Plan Premium Plan
Total Minimum Cost (Setup + 1 month of service + Per User Cost) $265 $275
Setup Cost $195.00 $195.00
Subscription Cost – Per User $35.00 $40.00

Access4 Connect is a self-installed unified communications application.

ITtelligent provided hardware are tested and pre-configured before being shipped out to customers, requiring zero touch setup. Instructions are provided to guide you with the physical setup of your phones.

Accounts are set up remotely, and log-in details are provided once hardware delivery is confirmed. Test calls and a walkthrough of the portal will be conducted once your call flow is confirmed.

All hardware is purchased separately. ITtelligent offers a wide range of IP handsets and headsets for purchase. These phones are plug-and-play, and are not network locked.

We cannot guarantee the compatibility of phones not purchased through ITtelligent. Support for hardware purchased through other vendors is not provided.

Number porting charges apply if you wish to transfer existing landline or VoIP numbers to ITtelligent Managed Voice service.

ITtelligent Managed Voice Service may not be appropriate if you require access to 000 or other emergency services. This service will not function in the event of a power failure. Priority Assistance is also not available with this service.

No relocation fees apply if you wish to move your service to a new location.

To ensure that your service will work after moving offices, please email our support team to update your information. Our solutions specialists will assist you with testing your phones and connection to ensure the viability of your service at your new location.

There are no early termination charges for this service. However, a 30-day advance written notice is required to terminate your service.

Microsoft Teams Calling

Microsoft Teams Calling offers a complete PBX replacement and all-in-one business communication platform for organisations of all sizes.

With no lock-in contract and flexible licensing options including PAYG and included calls in Australia and New Zealand, there’s a solution to suit every business, from call intensive large deployments to small license models for small to medium businesses.

Microsoft Teams Calling
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